Privacy Policy
This Privacy Policy describes how LOA ~ Personal Manifestation Guide ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our website, services, and content (collectively, the "Services").
1. Information We Collect
We collect information that you provide to us directly, as well as information that we automatically collect when you use the Services. This information may include:
1.1 Information You Provide
- Account Information: When you create an account, we collect your first name, last name, email address, phone number, country code, and password.
- Chat Content: We collect the text of your chat conversations with our AI chatbot.
- Subscription Information: If you choose to subscribe to our premium plan, we collect your payment information through our payment gateway provider.
- Contact Information: If you contact us through our website or email, we collect your name and email address.
1.2 Information We Automatically Collect
- Usage Data: We collect information about how you use the Services, such as the pages you visit, the features you use, and the time you spend on the Services.
- Device Information: We collect information about your device, such as your device type, operating system, and unique device identifiers.
- Location Information: We may collect your location information if you grant us permission to do so.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve the Services: We use your information to provide you with the Services, including our AI chatbot, subscription plans, and other features.
- To personalize your experience: We use your information to personalize your experience on the Services, such as by showing you relevant content and recommendations.
- To communicate with you: We use your information to communicate with you about the Services, including sending you updates, notifications, and marketing messages.
- To process payments: We use your payment information to process your subscription payments.
- To protect the Services: We use your information to protect the Services from unauthorized access, use, or disclosure.
- To comply with legal obligations: We may use your information to comply with legal obligations, such as responding to court orders or subpoenas.
3. Disclosure of Your Information
We may disclose your information to third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us provide the Services, such as payment processors, data analytics providers, and customer support providers.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Your Privacy Choices
You have the following privacy choices:
- Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any marketing email we send you.
- Cookies: You can control cookies through your browser settings. However, if you disable cookies, you may not be able to access all features of the Services.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no website or online service can guarantee complete security. You are responsible for protecting your password and other account information.
6. Children's Privacy
The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@askloa.com
9. Cookies and Affiliate Tracking
We use cookies and similar tracking technologies to improve your experience on our Services. Cookies are small data files that are placed on your device when you visit a website. We use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate the site and use its features.
- Performance Cookies: These cookies collect information about how visitors use the website, such as the pages they visit most often and any error messages they receive. This information helps us improve the performance and usability of the website.
- Functionality Cookies: These cookies allow the website to remember choices you make (such as your language preference) and provide enhanced features.
- Affiliate Tracking Cookies: We participate in affiliate marketing programs, which means we may earn a commission when you make a purchase through certain links on our website. To track these referrals, we may use cookies. This information is used solely for tracking the success of our affiliate programs and does not identify you personally.
You can control cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of the Services.